Communication is a key, must-have skill in today’s employment market. This short online course will help prove to employers that you’re able to communicate confidently and effectively online to different audiences.
Start DateFlexible
Study TypeIn centre, online, or a combination
Training TypeCourse
Duration2 hours
This course would be great for anyone working in an office environment such as a PA, Office Manager etc. Also great for anyone looking to work in PR, Media Relations or as a Communications Officer.
We’re spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective.
This course is designed to teach you how to communicate professionally and effectively online on various platforms.
Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.
Module Two – you’ll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.
Module Three – covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.
Module Four – You’ll go through a summary, communication forms, audiences and finally writing and speaking online.
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Spoken online communication including video conferencing, online presentations and audio conferencing.
There are no pre-requisites required for this course.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
Great for anyone looking to work in Office Administration positions such as Secretary, Personal Assistant, Virtual Assistant (VA), where you will need to be able to communicate using digital methods including email, video conferencing, social media and more.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
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Diploma