Hospitality Award
Perfect for anyone looking to build a career in modern, responsible hospitality organisations, the Hospitality Award brings together essential knowledge and practical tools to help you thrive in today’s fast-paced and people-focused industry
Start Date
Flexible
Study Type
Online, Hybrid or In-centre
Duration
90 hours flexi study / 3 weeks full time
Training Type
Award
get a job in Administration with a diploma from pitman training
This award will help you gain confidence in applying health, wellness, safety, beverage management, and service principles in hospitality settings. Ideal for aspiring hotel managers, guest service professionals, food and beverage staff, and team leaders, this award equips you with versatile skills that can be applied across a wide range of hospitality roles.
Health, safety, beverage management, and service excellence are increasingly recognised as core competencies in hospitality — not just for compliance, but for creating supportive, high-performing workplaces. Success in this area requires practical knowledge, empathy, and a proactive mindset.
Balancing guest needs with staff wellbeing, managing risks, and delivering exceptional service are all part of the challenge. With the right training and a structured approach, you’ll be ready to take it on.
What the award provides you with:
You’ll gain skills in:
- Hospitality Principles – mastering the foundations of excellent service, professionalism, and guest experience.
- Health, Wellness, and Safety in Hospitality – understanding workplace risks, supporting mental health, and applying safety protocols across hospitality environments.
- Wine, Beer, and Cocktails – gaining product knowledge and service techniques for alcoholic beverages, including responsible service and presentation.
award & associatedQualifications
Upon successful completion, you'll earn 90 CPD points, a professional credential that validates your skills to employers and demonstrates your commitment to ongoing learning.
Aims and Objectives This award is designed to give you the key skills required to work effectively in roles that involve health and safety, beverage service, and hospitality management.
What will you get in return? After completing your training, you’ll feel more confident managing workplace risks, supporting colleagues, delivering excellent service, and responding to emergencies. You’ll have a toolkit of skills that can be applied across hospitality roles, and a nationally recognised Pitman Training certificate to boost your CV
Courses Included Hospitality Principles
Understand the foundations of professional hospitality, including guest interaction, service standards, and workplace etiquette.
Health, Wellness, and Safety in Hospitality
Learn how to protect yourself, your team, and your guests through practical safety and wellness strategies tailored to hospitality environments.
Wine, Beer, and Cocktails
Gain essential knowledge of alcoholic and nonalcoholic beverages, including responsible service, product types, and presentation techniques.
Pre-Requisites There are no specific pre-requisites required to study this award.
Finance Options Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –
Self-Funded:
- Flexible payment plans to help you spread the cost* available at many of our centres;
- You could opt to pay upfront.
Company Funded:
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
- Providing a comprehensive training programme outlining learning outcomes
- Tailored personnel letters
- Communication with finance departments to arrange payment options (upfront or payment plan*).
Funding & Grants:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
Career Path This award opens doors to a variety of roles, including Hotel Supervisor, Guest Services Manager, and Food and Beverage Attendant.
Your Administrative Breakthrough Starts Here
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